|Q: Why should I purchase parts from Printer’s Parts of Los Angeles, instead of directly from the manufacturer?
A: Printer’s Parts of Los Angeles is not only a representative of many manufacturers, but we must perform to their satisfaction. We are an independent company that works within the printing trade, and devote our entire efforts as a replacement parts and supply distributor. We are competitive in price, and offer customer service that would not be available through a large manufacturer.
Q: I read advertisements from companies offering to beat any price.
Q: My machine is broken down – I am in the middle of a job. Where do I get help?
Q: Can I get help ordering the parts I need over the telephone?
Q: What if I receive a defective part, or am not happy with an item I have purchased?
Q: What are your payment terms?
Q: You are in Los Angeles, California – Shouldn’t I look for a closer dealer?
Q: I am not familiar with Printer’s Parts of Los Angeles. Are you new?
Q: I prefer to use only genuine factory manufactured parts.
Q: I am from outside the United States. Can you ship me parts and supplies?
Q: I prefer to do “one-stop” purchasing as much as possible. Do you sell printing supplies?
Q: I do my own repairs. Do you have literature or manuals that can help?
Q: Do you still rebuild Chief presses?
Q: Will I still be able to get Chief parts from Printer’s Parts of Los Angeles?
Q: I am a dealer. Does Printer’s Parts of Los Angeles have a dealer program?
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